What Does a Virtual Assistant Do? & 73 Tasks You Can Give Your VA Today

Building your team using Virtual Assistants in the Philippines Series:

  1. Reasons Why Virtual Assistant Philippines Based Is Best
  2. What does a virtual assistant do?
  3. How to hire a virtual assistant in the Philippines
  4. Best Virtual Assistant Websites
  5. VA Interview Questions To Find Your Best Virtual Assistant
  6. Best Practices For Managing Your Virtual Assistant
  7. How to Become a Virtual Assistant with no Experience
  8. Qualities of a Good Virtual assistant
  9. 10 Tips To Get The Most Out Of Your Virtual Assistant
  10. What Types Of Virtual Assistants Are There?
  11. 13 Basic Skills A Virtual Assistant Need

A virtual assistant is a self-employed worker who specializes in offering administrative services to clients from a remote location, usually a home office. What does a virtual assistant do? Answer: Almost anything you can think of!

Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.

Some virtual assistants specialize in offering graphic design, blog writing, bookkeeping, social media, and marketing services.

For an employer, one advantage of hiring a virtual assistant is the flexibility to contract for just the services they need.

lets find out…

A virtual assistant may be able to schedule appointments, make phone calls, arrange travel, and manage email accounts.

What can virtual assistants do for you?

We don’t have enough to list them all, so we’ll just cover the most commonly used virtual assistant tasks.

Administrative Work

They can assume all of the business tasks that an administrative assistant would.

Administrative work could include:

  • Management of diaries – Scheduling meetings, appointments
  • Answering phone calls
  • Basic data entry
  • How to organize your calendar and to-do lists
  • Book travel arrangements

You can do almost anything an administrative assistant does.

An executive assistant does not have a desk in your office.

It’s basically the same as an administrative assistant.

Personal Tasks

To help you with personal tasks, you can hire a VA.

These tasks could include:

  • Organise your personal calendar and to-do list
  • Book travel arrangements for weekends or vacations.
  • We can help you buy gifts, stationary, hardware, and maybe even clothes!

Many of these tasks can be easily outsourced to a VA, since they don’t require the assistance of an individual.

Content creation

Recent years have seen content writing rise to the top in digital marketing.

Large corporations often publish blog posts. This helps increase their search engine optimization and drives traffic to their websites.

This can be a smart digital marketing move.

You will be able to:

  • More people will find it via search engines
  • Get more people clicking on it and visiting you website.
  • As a result, you will see more conversions

Content creation is hard. Writing is not the only task. There are many other tasks such as researching, finding and editing images and uploading articles to your website.

It’s therefore a smart idea to outsource blog posts to a virtual assistant. The ancillary tasks, such as uploads and images, can be outsourced or you can do the whole thing yourself.

Virtual assistants are being used by increasing numbers of brokers and agents for real estate marketing activities such as content creation, open house organizing, and social media.

It is possible to outsource it to one person and ensure that every piece of content retains its personal touch.

Finance Management

Small business owners have a general belief that VAs can handle your taxes.

They could, in an ideal world.

In reality, however, they won’t be able to do any accounting on your behalf.

They can help you manage your finances, however.

They can help you keep your finances in order by keeping track of expenses, making purchases and maintaining your budget.

A VA can help you manage your finances and avoid any last-minute panic when tax season arrives.

Social Media Management

Social media is an important tool in your marketing arsenal.

This is where your potential customers will notice you and want to engage with you.

However, many companies seem distant and disconnected from their customers. Your social media presence can help change this.

Why not hire a VA to manage your social media accounts?

These tasks will be handled by your VA

  • Create content for your social media accounts
  • Post scheduling
  • Engage with your followers
  • Analyzing statistics and reports

As managing social media for a company is complex, it’s important that you have someone who has experience in this area.

Social media accounts must be able to connect with people and remain relevant.

Virtual professionals are often hired by businesses to manage social media tasks at a macro level.

They can monitor what goes viral, track interactions and analyze statistics in order to determine which conversions are most effective.


Research is an integral part of any company’s growth strategy.

You won’t be able to grow if you don’t have sound insight.

A business owner cannot spend hours researching while trying to run a small company.

Research requires a person who is skilled in data crunching and has a natural language.

Your VA will be able:

  • Keep an eye on the products and services of your competitors
  • Analyze consumer trends
  • For press releases, find formats
  • Screen applicants for an affiliate program

This is a lot of research!

It’s not a good idea to assign it to someone on your team who has other duties.

For those members of the team, it’s likely to be overwhelming.

This is why both small and large businesses are turning to VAs for their research.

They don’t have to do any other tasks and can focus on only gathering and analyzing data that will benefit your company.

Customer Service

Customer Service was the first field to include VAs en masse.

Why? It’s not hard to see why.

Customers don’t interact with you in person so there’s no need for an in-house customer executive.

You don’t even need to be an expert in customer service because most interactions with customers are focused on answering questions that can easily be found from a manual.

If your VAs are unable to handle an issue, you can escalate it to a full-time employee.

The VAs will spend some time explaining what you offer, and be ready to answer any questions.

It’s the perfect match!

What if your VAs have restricted access to the information of your customers?

Softwares that help customers set up secure ways to view their screens are better than screen-sharing or screen-sharing.

Email Management

We’ve all been there. You can see an army of unopened email in your inbox.

It can be frustrating to respond to so many emails. It’s not easy, but it must be done.

This is why many businesses and entrepreneurs now outsource it to VAs:

  • They will go through your mail and remove any spam they find.
  • They are available to answer general questions, job inquiries, and follow-ups
  • They can help you organize and filter your email.
  • They can manage and execute email marketing campaigns.

A VA can manage your email so that your channel is fully functional without you even having to do anything.

Virtual Assistant Tasks

There are so many different things a VA can do that I can confidently state that no two virtual assistants will be the same.

Each VA’s skills and mastery are determined by both passion and experience. This makes them unique and unrivaled.

These are the most frequent tasks clients outsource to virtual assistants.

  1. Email Management
  2. Agent de liaison
  3. Install autoresponders
  4. Recruitment like hiring a virtual assistant
  5. Booking an appointment
  6. Management of social media
  7. Follow-up with clients and customers
  8. Creating reports
  9. Assist as a receptionist
  10. Creates presentations
  11. Manage the calendar of clients
  12. Blog and website management
  13. File organization
  14. Content creation
  15. Building databases
  16. WordPress Management
  17. Researcher
  18. Moderator for comments
  19. Assistance Personal
  20. Comment on posts
  21. Booking Hotels
  22. Booking Flights
  23. Bookkeeping
  24. Video and audio transcription
  25. Data Entry
  26. Minute taker
  27. Invoice management
  28. Reports creations
  29. Graphic design
  30. Ad Design
  31. Slideshows Presentations
  32. Ecommerce Ordering & Fulfillment
  33. Developing a new WordPress Plugin
  34. Creating a new Website
  35. Writing a series of articles about VA’s ūüėČ
  36. Video Editing
  37. Website maintenance
  38. Paying Bills and Suppliers
  39. Order family presents on their birthdays
  40. Write and send client invoices.
  41. Organize technical support tickets
  42. Send newsletters
  43. Send thank you cards or emails
  44. Maintain cloud storage
  45. Prepare SOP’s (Standard Operating Procedures)
  46. Convert, merge, and split PDF files.
  47. Compose documents from handwritten drafts, faxes, and dictations
  48. Proof reading
  49. Compose press releases
  50. Translate articles into another language
  51. Generate listicles (list articles) 
  52. Interview industry sources 
  53. Create HARO requests (Help a Reporter Out)
  54. Answer HARO queries (Help a Reporter Out)
  55. Create case studies from your customers
  56. SEO Keyword research
  57. Article ideation
  58. Publishing articles
  59. Researching other websites for backlink opportunities
  60. Sending personalized email outreach for backlinks
  61. Negotiating for backlinks
  62. Establish follow-up emails and autoresponders
  63. Create social media accounts
  64. Engage with social media followers
  65. Run social media contests
  66. Create pictures for Pinterest
  67. Perform backups
  68. Categorizing website content
  69. Upload videos to YouTube, DailyMotion, and Vimeo
  70. Video editing
  71. Manage customer refunds and returns
  72. Contact clients regarding overdue payments
  73. Look for potential Podcasts you and your business can be featured on

Most Frequently Asked Questions

Are you a candidate for a virtual assistant degree?

Virtual assistants don’t require a degree, but they may need one in certain areas.

Although you don’t need a degree to become a virtual assistant, some clients might require that you complete training in order to be able to efficiently perform the tasks they have assigned to you.

What duties does a virtual assistant do?

A virtual assistant may be responsible for scheduling appointments, managing email accounts, making travel arrangements and making phone calls.

Virtual assistants can offer graphic design, blogging, bookkeeping, social networking, and other services.


Virtual assistants are becoming more common.

A person you can turn to for all your needs is a huge help to anyone, whether they are a business owner or an individual.

It should be noted that the term virtual assistant encompasses a wide variety of roles.